Pricing and Offers
Setting the right trade-in prices is crucial for running a profitable used book business while keeping customers happy. BookWish provides pricing guidance through BooksRun integration, but you have full control over what you offer.
How Pricing Works
When you scan a book during a trade-in, BookWish displays available pricing based on:
- BooksRun wholesale prices (if integration is enabled)
- Book condition (Like New, Good, Acceptable)
- Your pricing adjustments (if you modify offers)
Default Pricing Flow
- You scan or enter an ISBN
- BookWish queries BooksRun for current buyback prices
- Prices are displayed for available conditions
- You select the condition that matches the physical book
- The price for that condition is accepted
Condition-Based Pricing
Trade-in values vary significantly based on book condition. Here's how to evaluate each level:
Like New
Characteristics:
- Appears unread or barely read
- No visible wear on cover or spine
- Pages are crisp and clean
- No markings, highlighting, or writing
- Dust jacket intact (if applicable)
Pricing: Highest value, typically 50-70% of BooksRun's buy price
When to offer: For books in exceptional condition that you can resell as "like new"
Good
Characteristics:
- Minor shelf wear on cover
- Slight spine creasing
- Pages may have light yellowing
- Minimal markings or highlighting (less than 10% of content)
- Generally clean and presentable
Pricing: Moderate value, typically 30-50% of BooksRun's buy price
When to offer: For most used books in decent, saleable condition
Acceptable
Characteristics:
- Noticeable wear and tear
- Spine may be heavily creased or damaged
- Moderate highlighting or underlining
- Some writing in margins
- Still completely readable
- All pages intact
Pricing: Lower value, typically 15-30% of BooksRun's buy price
When to offer: For books with significant wear but still usable and sellable
Adjusting Offers
You have flexibility to adjust prices before completing a trade-in:
Reasons to Offer More
High Local Demand
- Book is on your wishlist demand report
- Customers have been asking for it
- Genre is popular in your area
Inventory Needs
- You're low on stock in a category
- Book fills a gap in your collection
- Title is frequently requested
Customer Relations
- Regular customer with good history
- Building loyalty and trust
- Encouraging repeat business
Book Quality Exceeds Condition
- Book is in better shape than typical for its grade
- Rare or collectible edition
- Special features (signed, first edition, etc.)
Reasons to Offer Less
Abundant Supply
- You already have multiple copies
- Book is common in the market
- Slow-moving title
Condition Issues
- More damage than typical for grade
- Missing dust jacket or cover
- Stains, tears, or damage affecting resale
- Heavy highlighting or writing
Low Resale Value
- Outdated editions (especially textbooks)
- Niche topics with limited audience
- Poor reviews or unpopular titles
Market Conditions
- Oversupplied in the used book market
- New edition recently released
- Title going out of print with low demand
Declining Books
Sometimes it's better to decline a book than accept it:
When to Decline
Zero or Negative Value
- BooksRun shows $0 buyback price
- Book is severely damaged
- Outdated edition with no market
- Already have too many copies
Storage Constraints
- Limited shelf space
- Title unlikely to sell quickly
- Low profit margin doesn't justify space
Quality Standards
- Damage beyond acceptable limits
- Missing pages or critical components
- Condition unacceptable for resale
- Mold, water damage, or pest damage
How to Decline Gracefully
Be Honest and Kind
- "We're not buying that title right now"
- "We already have several copies in stock"
- "The edition is too old for us to resell"
Offer Alternatives
- Suggest donation to library or charity
- Recommend other bookstores that might buy it
- Explain online selling options (eBay, Amazon, etc.)
Focus on Acceptable Books
- "We can make an offer on these three books"
- Show customer total for accepted books
- Don't dwell on declined titles
Pricing Strategy Tips
Start Conservative
- Begin with BooksRun prices as a baseline
- Adjust based on experience and results
- Track which books sell well after trade-ins
Know Your Market
- Research local demand and competition
- Understand your customer base
- Monitor what sells quickly vs. sits on shelves
Consider Total Transaction
- Some stores accept lower-value books as "goodwill" when buying higher-value titles
- Bundle deals can build customer satisfaction
- Balance profitable and marginal books
Use Tiered Pricing
- Premium prices for high-demand titles
- Standard prices for typical used books
- Minimal prices for common, slow-moving books
Factor in Margin
Remember your costs:
- Rent and overhead
- Staff time processing trade-ins
- Shelf space
- Books that don't sell
A good rule of thumb: Aim to pay 20-30% of your expected selling price.
Pricing Examples
Example 1: Recent Bestseller in Like New Condition
- BooksRun price: $3.50
- Your retail price: $12.99
- Your trade-in offer: $4.00 (store credit) or $3.50 (cash)
- Reasoning: High demand, quick turnover, excellent condition
Example 2: Common Paperback in Good Condition
- BooksRun price: $0.50
- Your retail price: $5.99
- Your trade-in offer: $1.00 (store credit) or $0.75 (cash)
- Reasoning: Common title but saleable, reasonable margin
Example 3: Outdated Textbook
- BooksRun price: $0.00
- Your retail price: N/A
- Your trade-in offer: Decline
- Reasoning: No market value, new edition available
Example 4: Requested Title on Wishlist
- BooksRun price: $2.00
- Your retail price: $9.99
- Your trade-in offer: $3.50 (store credit) or $3.00 (cash)
- Reasoning: Customer demand justifies premium, guaranteed sale
Managing Customer Expectations
Be Transparent
- Explain how you determine offers
- Show BooksRun prices if helpful
- Clarify condition requirements
Set Policies
- Post your trade-in policies clearly
- Explain cash vs. credit differences
- Communicate minimums or limits
Train Staff
- Ensure consistent condition evaluation
- Empower staff to make reasonable adjustments
- Provide guidelines for special cases
Tracking and Adjusting
Monitor Performance
- Track trade-in volume and costs
- Monitor resale success rates
- Calculate margins and profitability
Adjust Over Time
- Increase offers for high-performing categories
- Reduce offers for slow-moving inventory
- Refine condition evaluation standards
Seasonal Considerations
- Higher prices for textbooks before semester
- Holiday gift books in fall/winter
- Summer reading in spring
Frequently Asked Questions
Can I change the price after adding a book to the trade-in?
Once a book is added to the session, the price is locked. You can remove the book and re-add it with a different condition/price if needed before completing the transaction.
What if the customer disagrees with the condition assessment?
Politely explain your evaluation criteria and show examples if possible. Ultimately, you set the standards for your store, but be willing to listen and adjust if reasonable.
Should I always match BooksRun prices?
No. BooksRun prices are wholesale. You can offer more if the book has local demand or less if you already have good stock.
How do I handle rare or collectible books?
For valuable books, consider doing additional research beyond BooksRun. Check completed eBay listings, antiquarian book sites, or consult reference guides before making an offer.
What's a typical trade-in margin?
Most bookstores aim to pay 20-30% of their retail price in cash, or 25-40% in store credit. Your specific margins depend on your market and business model.
Related Topics
- Accepting Trade-Ins - Complete trade-in workflow
- BooksRun Integration - Understanding BooksRun pricing
- Credit vs Cash - Choosing payment methods