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Subscription Tiers

Running a store on BookWish requires a Bookstore tier subscription. This page explains the subscription model, features, and pricing.

Subscription Requirement​

Creating and managing a store requires an active Bookstore tier subscription on your BookWish account.

Why a Subscription?​

  • Covers platform costs for order processing
  • Enables payment processing infrastructure
  • Supports ongoing feature development
  • Provides customer support for store owners
  • Maintains secure, reliable service

Bookstore Tier​

The Bookstore tier unlocks all store management features.

Core Features​

Store Management

  • ✅ Create and manage your store profile
  • ✅ Custom store website with your branding
  • ✅ Store analytics dashboard
  • ✅ Customer order management

Inventory Management

  • ✅ Unlimited inventory items
  • ✅ Manual entry with search
  • ✅ Bulk CSV import
  • ✅ Square POS integration (optional)
  • ✅ Track stock levels
  • ✅ Set pricing by condition

Customer Orders

  • ✅ Accept online orders
  • ✅ In-store pickup
  • ✅ Shipping options
  • ✅ Order notifications
  • ✅ Payment processing via Stripe

Point of Sale

  • ✅ In-app POS system
  • ✅ Process in-store sales
  • ✅ Automatic inventory adjustments
  • ✅ Sale history tracking

Trade-Ins

  • ✅ Accept book trade-ins
  • ✅ Offer store credit
  • ✅ Manage credit balances

Programs

  • ✅ Participate in wishlist demand
  • ✅ See what customers want
  • ✅ Stock based on local demand

Support

  • ✅ Priority email support
  • ✅ Store setup assistance
  • ✅ Technical support

Pricing​

Contact BookWish or check the upgrade page in the app for current pricing.

Billing:

  • Monthly subscription
  • Charged automatically
  • Cancel anytime
  • Processed via Stripe

What Happens When You Subscribe:

  1. Immediate access to store creation
  2. Charged on signup
  3. Recurring monthly billing on the same date
  4. Invoice sent via email

Payment Processing​

Your BookWish subscription is separate from customer payment processing.

Subscription Payment (Your Cost)​

  • What: Monthly subscription fee for store access
  • Paid To: BookWish via Stripe
  • Frequency: Monthly
  • Covers: Platform features and support

Customer Payment Processing​

  • What: Processing fees for customer orders
  • Paid To: Stripe (your merchant account)
  • Per Transaction: Stripe's standard rates apply
  • Covers: Payment processing infrastructure
info

You'll need your own Stripe account to accept customer payments. The BookWish subscription is separate and covers platform access.

Subscribing​

How to Subscribe​

From the App:

  1. Tap your profile icon
  2. Select Upgrade
  3. Choose Bookstore tier
  4. Enter payment information
  5. Complete checkout

What You'll Need:

  • Valid credit or debit card
  • Billing address
  • Business email (recommended)

Subscription Management​

Viewing Your Subscription:

  1. Open the app
  2. Tap your profile icon
  3. Select Subscription
  4. View status, next billing date, and features

Updating Payment Method:

  1. Go to Subscription page
  2. Tap Manage Billing
  3. Update card information
  4. Save changes

Canceling:

  1. Go to Subscription page
  2. Tap Cancel Subscription
  3. Confirm cancellation
  4. Access continues until period end

What Happens If You Cancel​

Access After Cancellation​

  • You retain access until the end of your current billing period
  • After that, store features are disabled
  • Your store becomes inactive (invisible to customers)
  • Inventory data is preserved

Reactivating​

You can reactivate anytime by:

  1. Going to the Upgrade page
  2. Subscribing to Bookstore tier again
  3. Your store and data are restored immediately
warning

If you remain canceled for over 90 days, your store may be permanently deleted. Back up important data before canceling long-term.

Billing and Invoices​

Billing Cycle​

  • Monthly subscription
  • Charged on the same day each month
  • Example: Subscribe on Jan 15 → charged 15th of every month

Payment Failures​

If a payment fails:

  1. Email notification sent
  2. Retry attempted automatically
  3. After 3 failed attempts, subscription cancels
  4. Store becomes inactive
  5. Reactivate by updating payment method

Invoices​

  • Emailed automatically after each payment
  • Access via Stripe customer portal
  • Contains full billing details
  • Use for business expense tracking

Accessing Invoices:

  1. Go to Subscription page
  2. Tap Billing History
  3. View or download invoices

Free Tier (User Features)​

Your BookWish user account has different features from your store subscription.

Free User Features:

  • Create wishlists (limited)
  • Follow stores
  • Leave reviews
  • Set home store
  • Shop from stores

Premium User Features:

tip

Store subscriptions and user subscriptions are separate. You can have both, one, or neither depending on your needs.

Frequently Asked Questions​

Can I have a store without the subscription?​

No, an active Bookstore tier subscription is required to maintain a store on BookWish.

Is there a free trial?​

Check the upgrade page in the app for current trial offerings. Trials may be available for new subscribers.

Can I switch between monthly and annual billing?​

Currently, only monthly billing is available. Annual options may be added in the future.

What happens to my orders if I cancel?​

Existing orders are unaffected. You're responsible for fulfilling any pending orders before cancellation.

Can I create multiple stores?​

Each subscription covers one store. Contact us at support@bookwish.app for multi-location needs.

Do I get a refund if I cancel?​

Subscriptions are non-refundable, but you retain access until the end of your paid period.

Is there a setup fee?​

No, there are no setup fees. You only pay the monthly subscription.

Can I pause my subscription?​

Subscriptions cannot be paused. You can cancel and reactivate later, but your store will be inactive during that time.

Need Help?​

Questions about subscriptions?